Shipping and returns

How an order gets to you, how to follow it, and what to do if a print needs to come back.

Shipping

Shipping options, costs and delivery estimates are shown at checkout, before you pay. If you need a print by a certain date, write to us before you order and ask whether it can make it.

Following your order

Returns and exchanges

Changed your mind, or the size is wrong for the wall? Write to us with your order number and tell us what you'd like to do. We'll reply with how returns or exchanges work for that print. Custom sizes and commissions are worth asking about before you order.

If something arrives damaged

Keep the packaging, take a photo, and write to us as soon as you can with your order number.

Questions about an order? hello@tidewellprints.com · (912) 555-0156

Your orders

Size guide

Standard print sizes

Sizes are the paper, width by height. A frame adds its own border around that, so a framed print takes up more wall than the size it's listed at.

Standard art print sizes in inches and centimetres, with where each one tends to fit
Inches	Centimetres	Good for
5 × 7	12.7 × 17.8	A shelf or desk
8 × 10	20.3 × 25.4	Small walls, groups
11 × 14	27.9 × 35.6	Hallways, pairs
12 × 16	30.5 × 40.6	Beside a bed or desk
16 × 20	40.6 × 50.8	Over a dresser
18 × 24	45.7 × 61.0	One print on its own
24 × 36	61.0 × 91.4	Over a sofa or bed

Measuring the wall

Tape the outline of the size you're thinking of on the wall with painter's tape and leave it up for a day. Over furniture, a print or group about two-thirds the width of the piece below usually looks right. Hang the centre near eye level, around 57 in (145 cm) from the floor.

This shop lists each print in the sizes shown on its page. Need another size? or call (912) 555-0156.